45 minPhysiotherapy
Standard initial and follow-up appointment.
€100
One-on-one, personal, fully individualised, and evidence based physiotherapy, massage and rehabilitation in the heart of Vienna. Native English & German, with 24 years of hands-on clinical experience.
Harlan Swan
Physiotherapist · originally from New Zealand
Why people stay
I played rugby. I snowboard, I mountain bike. I have been the one sitting out, waiting to get back to it. So when you tell me what you want to return to, I know exactly what you mean.
Harlan Swan, Physiotherapeut · originally from New Zealand, in Vienna since 2009
About
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My name is Harlan Swan, a Kiwi physiotherapist who moved to Austria in 2009. I thoroughly enjoy meeting new people and find great fulfillment in helping clients overcome physical challenges. Every session with me is one-on-one and tailored to your unique goals, focusing on simple, functional, and effective plans that actually work. As a former rugby player, snowboarder, and mountain biker, I deeply understand sports injuries, recovery, and the drive to get back to doing what you love.
Prefer a callback?
Not ready to pick a time? Leave your name, email and phone number and Harlan will call or write you back, usually within one working day.
Harlan will get back to you personally, usually within one working day. A confirmation is on its way to your inbox.
How it works
Your general practitioner or specialist can write this. It should say Physiotherapy and the number + duration of sessions. E.g. 10x Physio à 45 Min. Now is also a good time to check if your insurance requires a pre-approval or 'Bewilligung'. See below for more info.
It takes less than a minute, day or night. Alternatively, feel free to leave a message and I will call you back as soon as I am free.
Send a copy of your invoice, including proof of payment and the referral to your insurance and wait for reimbursement.
Inside the practice
Pricing
No surprises. You'll see the price for every service before you confirm.
45 minStandard initial and follow-up appointment.
60 minA longer session. Availability is more limited.
Formthotics™ individually-formed and fitted orthotic shoe insoles available as as part of your therapy.
Insurance: with a doctor's referral (Verordnung), your statutory insurance reimburses part of each session. Austrias main insurance the ÖGK for example refunds €45,60 for a 45 minute Physiotherapy session. Private insurers often cover the full amount.
What I treat
Patient reviews
A selection from Google, where you can read all 24 in full and unedited.
Great insights into my backpain and we have built a tool box of exercises to help relieve it. As a native English speaker, it was super easy to learn these exercises from Harlan, huge thanks!
Great location, easy to reach from the First District. Excellent therapy. Highly recommended for any kind of back, shoulder, knee or other problems.
My knees recovered after a couple of treatments. Highly recommend.
Good to know
Yes and no. You do not need a prescription for prevention, personal training, or ergonomic education. However, under Austrian law, treatment for a painful condition requires prior medical clearance in the form of a prescription (Verordnung) from your family doctor or a specialist.
The ÖGK and BVAEB do not require an additional pre-approval. The SVS and KVA do require a Bewilligung before you start. You can start treatment before receiving your Bewilligung but there is a risk that they might not cover it.
This depends on what is written on your referral and which insurance you have. But for example, a 45 minute session of 'Physio' or 'Einzelheilgymnastic' as of 2026 will get you back:
ÖGK - €45.62BVAEB - €51.32SVS - €52.08KFA - €34.51
Note: Private or supplementary insurance will normally cover the remaining balance.
For your first appointment, please bring your prescription along with any relevant medical reports or imaging. We use special, washable fitted sheets to cover the treatment table, but we would highly appreciate it if you could bring a large, thin towel to help us reduce laundry. Both the men’s and women’s changing rooms feature lockers where you can securely store your towel between sessions if you wish to leave it at the practice.
No. You are not obliged to use all of the prescribed sessions. I normally recommend 2 to 3 sessions as a minimum however.
Life happens. Just give me 24 hours' notice so the slot can go to someone else who needs it.
Its important that your prescription states both the number and duration of the therapy. 10x Physiotherapie à 45 or 60 Min. is ideal, but 6x Einzelheilgymnastic à 30 Min. +6× Heilmassage à 15 Min. also works.
You have 90 days to begin the treatment, and 3 to 6 months to complete it depending on the number of sessions prescribed.
At the end of your session or sessions simply send your insurance 3 things.- A copy of your prescription - The invoice I gave you- Confirmation of payment, unless you paid immediately after the session in which case it will say so on your invoice.
Yes—and here is why: I work with custom molded Formthotics. When your feet are supported properly, it creates a ripple effect that relieves stress on your knees, hips, and spine.
English and German. Every consultation can be in whichever you're most comfortable with. English is my native language however I am fluent in 'Austrian' too.
To try and book within 24 hours is technically possible but you would need to call or message me. A message via WhatsApp is normally the best option.
If you book online you have the option to receive an appointment reminders and change appointments yourself within 24 hours of your appointment.
Pick a service, choose a time that suits you, and you're booked. You'll get a confirmation and a reminder before your visit.
Visit the practice
1030 Wien, Austria
In Vienna's 3rd district, close to U3 Rochusgasse and U4 Stadtpark, with tram and bus links nearby.
The practice is part of Beaktiv, a group practice in Vienna's 3rd district. Alongside Harlan you'll find other physiotherapists, an orthopaedic specialist (Dr Sandra Seidl), two massage therapists, Yoga and Pilates trainers, all under one roof. Look for the green BEAKTIV signs on the corner of Beatrixgasse and Rechte Bahngasse.